Privacy Policy
This privacy policy applies to the processing of personal data of customers who place an order on restauranthub.eu platform. The data controller for processing these personal data is atclas (hereinafter referred to as restauranthub.eu)
Restauranthub.eu is responsible for the processing of your personal data and takes your privacy seriously. Restauranthub.eu is aware and follows proper regulation of the requirements of the general data protection regulation (gdpr) when processing personal data.
Reason for processing personal data.
Restauranthub.eu processes customer's personal data because customer use our services. We use the following personal data for the following purposes.
1. Ordering and delivery process
We process the personal data you provide to us when you place your order. These personal data are needed to execute your order, confirm your order, and to assess your order, payment, and sometimes to refund cases. The legal basis for this processing of personal data is required to perform these task as defined in the gdpr. We process the following personal data in the ordering process:
- Name
- Address details
- Contact details
- Order
- Payment details
- Comments (if applicable)
2. Merchant restaurant reviews
Aside from the above processing operations, we process personal data you provide when submitting a merchant restaurant review. By law which is defined in gdpr, personal data are required. The purpose of merchant restaurant review, we collect personal data as follows.
- Name (if submitted)
- Review
3. Customer services
When you contact our customer services department, we will use the personal data you provide to answer your question or handle your complaint. The legal basis for this processing of personal data is that it is needed for the performance of a contract as defined in the gdpr. We process the following personal data for customer service purposes:
- Name
- Address details (if applicable)
- Contact details
- Payment details (if applicable)
- Comments (if applicable)
4. Customer satisfaction surveys
To make sure that our services are aligned with your preferences, any personal data you provide to our customer services department may be used for things such as customer satisfaction surveys.
5. Marketing messages
We also process your personal data to be able to send you (personalised) marketing messages and notifications. Such messages include the latest news, discounts, and updates about new restaurants (by email or push notification), and loyalty schemes, regardless of the format we use to share these kinds of messages (including email or push messages). The legal basis for this processing of personal data, as defined in the gdpr, is that you have consented to it when you placed an order. Whenever you want to change your preferences with respect to receiving such messages and notifications, you can unsubscribe using the link in the message in question.
We process the following personal data for marketing purposes:
- Name
- Contact details
- Postcode
Privacy policy
Privacy policy for tej nepali (atclas), owner of www.restauranthub.eu
1) guarantees privacy
Ensuring the privacy of visitors to www.restauranthub.eu is an important task for us. That is why we describe in our privacy policy what information we collect and how we use this information.
2) consent
By using the information and services on www.restauranthub.eu, you agree to our privacy policy and the terms and conditions we have included herein.
3) questions
If you want to receive more information, or have questions about the privacy policy of tej nepali (atclas) and specifically www.restauranthub.eu, you can contact us by e-mail. Our email address is admin@restauranthub.eu.
4) monitoring visitor behavior
Www.restauranthub.eu uses various techniques to keep track of who visits the website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience. The information that we register, via cookies, consists of, among other things, ip addresses, the type of browser and the homepages visited.
We also monitor where visitors first visit the website and from which page they leave. We keep this information anonymously and is not linked to other personal information.
5) use of cookies
Www.restauranthub.eu places cookies with visitors. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors come back and to see which pages are doing well on the website. We also keep track of what information the browser shares.
6) disable cookies
You can choose to disable cookies. You do this by using the options of your browser. You can find more information about these options on the website of your browser provider.
7) third party cookies
It is possible that third parties, such as google, advertise on our website or that we use another service. In some cases, these third parties place cookies for this. These cookies cannot be influenced by www.restauranthub.eu.
8) our advertisers
Several parties advertise on www.restauranthub.eu, all of which place their own cookies.
These advertisers use technology for their ads and the links in their ads that are instantly recognized by your browser. Among other things, they use automatic recognition of ip addresses that are sent directly to the advertiser.
In addition, cookies, javascript and possibly web beacons are used to monitor how effective the campaigns of these parties are. Www.restauranthub.eu has neither influence nor control over the cookies, javascript and web beacons used by our advertisers.
9) privacy policy of advertisers/third parties
For more information about the privacy policy of our advertisers and third parties associated with this website, please visit the websites of these respective parties. Www.restauranthub.eu cannot influence these cookies and the privacy policy of cookies placed by third parties. These cookies fall outside the scope of the privacy policy of www.restauranthub.eu.
10) google dart cookie
The use of a dart cookie by google makes it possible to show advertisements on our website. In addition, this cookie is used to show advertisements on other websites. You can choose not to use the dart cookie anymore. You can do this by visiting the following website: dart
11) information from children
We believe it is important to provide extra protection for children who are active online. We encourage parents and educators to spend time together online. That way you can see how your children behave online, what exactly they do online and you can help control their behavior.
www.restauranthub.eu does not collect information from children under 13 years old. If you find that this rule is being violated by us or our team, please contact us via the contact option above.
